Privacy Policy

1. Who we are

RenewByte is a UK sole-trader business focusing on reusable second-hand technology. For privacy enquiries, contact us at info@renewbyte.co.uk.

Website: renewbyte.co.uk

RenewByte is not currently offering waste electrical and electronic equipment (WEEE) collection or disposal, or certified data-erasure services.

2. Information we collect

When you contact us or submit an equipment enquiry, this may include:

• Your name, email address and telephone number.
• Business, school or organisation name, if applicable.
• Equipment location or postcode.
• Device types, quantities, condition and ownership information.
• Other information you choose to include in your message.
• Limited technical and security information associated with accessing the website.

Please do not send passwords, financial details or sensitive personal information in enquiry messages.

3. Why we use information

• To review equipment enquiries and respond to you.
• To assess whether equipment may be suitable for reuse.
• To discuss possible transfer arrangements where appropriate.
• To protect the website from misuse and spam.
• To maintain necessary business records and comply with applicable law.

We do not sell enquiry information to advertisers.

4. Lawful bases

Depending on the purpose, we may rely on legitimate interests (responding to enquiries and keeping the website secure), steps taken at your request before entering into a contract, performance of a contract, or compliance with legal obligations. Where consent is required for optional technologies, we will seek it.

5. Website and email providers

Our website and enquiry processes use service providers, including Cloudflare for security/Turnstile and email routing and Resend for enquiry notifications. When deployed, Vercel will provide website hosting. Such providers may process personal information to deliver these services.

Service-provider processing locations and any international data transfers must be checked against the live configuration and applicable safeguards before this notice is treated as final.

6. Retention

We retain enquiry information only while reasonably needed to respond, assess equipment, manage any agreed transaction, resolve disputes and meet legal obligations. The precise retention schedule is being finalised before public launch.

7. Security

We use reasonable technical and organisational measures, including form validation and anti-spam checks. No internet service is completely secure.

8. Cookies and Turnstile

The website uses Cloudflare Turnstile to help prevent automated form submissions and may use technologies necessary for security and operation. For details, see our Cookie Policy. Any non-essential cookies or analytics must be assessed for appropriate consent.

9. Your rights

Depending on the circumstances, UK data protection law gives you rights to:

• Access or correct your personal information.
• Request its deletion or restriction of processing.
• Object to processing in certain circumstances.
• Request data portability where applicable.

To exercise your rights, email info@renewbyte.co.uk. You may complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. Updates and contact

We may update this notice as our services and processing arrangements change. For privacy questions, email info@renewbyte.co.uk.